The bathroom was not clean, and nobody knew until the guest did
A checklist with photos, an inspection and a clear way to send work back.
The situation
A new housekeeper cleans six rooms in her first week. The manager cannot inspect them all in person, and a guest in room 112 has already complained about the bathroom.
Without a shared system
- Quality depends on who happens to be checking, and on their memory.
- A sent-back room is a quick remark in a corridor that nobody writes down.
With Kleenee
- Each room type has a checklist that is copied into every cleaning. Items can require a photo, and the work cannot be handed in until they are ticked.
- When the property inspects cleanings, a finished room waits for review. The manager approves it or sends it back, and the room goes dirty again.
- The housekeeper gets a notification that the room was sent back, and sees it on her list.
What you get
The same standard in every room, proof in photos, and a trail of what was sent back and why.