Long stays: fresh towels, fresh linen, and guests who want quiet
Cleaning during a stay on a rule, and a clear way to handle a “do not disturb” sign.
The situation
A hotel offers a light clean every second day and fresh linen every fourth day for guests staying several nights.
Some guests hang a “do not disturb” sign and do not want anyone in.
Without a shared system
- A paper list decides who gets what, and it is out of date by mid-morning.
- A housekeeper knocks, is turned away, and nobody records it, so the room is either skipped for good or visited again at a bad time.
With Kleenee
- You set the interval for the property once. Kleenee creates today’s and tomorrow’s stay-over cleanings from confirmed stays.
- The housekeeper marks “do not disturb”. The first time, the task stays open and moves four hours ahead. The second time, it is cancelled.
- If the guest is still there the day after, the same person gets the room tomorrow.
- Shorter or cancelled stays remove their open stay-over cleanings.
What you get
Guests are not disturbed twice in a day, rooms are not forgotten, and the manager can see what was skipped and why.
Needs the Pro package or higher.