A broken mirror after a stay and a claim nobody can prove
A damage report tied to the stay, with photos and the status of the claim.
The situation
The housekeeper finds a cracked mirror and a burn on the sofa in an apartment. The guest left two days ago.
Without a shared system
- Photos sit on a phone, and by the time anyone looks, another guest has already stayed.
- The platform asks for evidence and the owner has only a message.
With Kleenee
- The housekeeper reports an issue marked as guest damage, with photos. Kleenee links the last stay in that unit.
- The manager enters the cost and moves the claim through its statuses.
- Unrecovered damage stays on the list even after the repair is done.
What you get
A claim with a date, a stay, photos and a cost, and nothing falls off the list because the repair is finished.
Needs the Ultimate package or higher.